SpinPerfect Broken 3D Printed Parts Policy

If you accidentally damage any 3D printed SpinPerfect product within 1 year from purchase, we will replace it for only the cost of shipping a replacement part to you. Cost of shipping is the customer’s responsibility. The part itself will be free of charge. 

We will replace it regardless of how it broke - if your dog ate it, or it fell over, or you ran over it with your car - we will replace the broken part. Please email photos to us so we can observe the breakage as it may help us improve the design. Our goal is to continually improve our product line, and we look at each broken part carefully to see if there's a way we can reinforce or improve the design to prevent it from happening again. 

Please email photos of broken parts to: hello@spinperfect.com

Please include your name, phone number, return shipping address, and how the part broke. We will send you an invoice to pay the shipping cost and ship a replacement part within 1-2 weeks.